Privacy Policy
This Privacy Policy explains how MADAME AGENCY LLC (“Company”, “we”, “us”) collects, uses, and protects personal information when you visit our website or contact us about our consulting services.
1) Information We Collect
- Contact information: such as your name, email address, and any information you send us via email or booking forms.
- Usage data: such as pages viewed, device/browser information, approximate location (city-level), and timestamps.
- Cookies: small files used for website functionality and analytics (see Cookie Policy).
2) How We Use Information
- To respond to inquiries and schedule consultations
- To deliver and improve our services and client experience
- To operate, maintain, and secure the website
- To measure site performance and improve content (analytics)
- To comply with legal obligations
3) Legal Bases (GDPR-Friendly)
If you are located in the EEA/UK, our processing may be based on: (a) your consent (e.g., certain cookies), (b) performance of a contract or steps before entering a contract (e.g., responding to requests), (c) legitimate interests (e.g., website security and improvement), and (d) legal obligations.
4) Sharing and Third Parties
We may share information with service providers who help us operate the website and business, such as:
- Analytics providers (e.g., website traffic measurement)
- Scheduling/booking providers (if you use our booking link)
- Cloud hosting and infrastructure providers
- Professional advisors (legal/accounting) as necessary
These providers are expected to protect information and use it only for the services they provide to us.
5) Data Retention
We retain personal information only as long as necessary for the purposes described above, including maintaining records for legal, accounting, or business requirements.
6) Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7) Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. You may also have a right to data portability. To exercise these rights, contact us at contact@madame-agency.com.
8) International Transfers
If you access our website from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. Where required, we take steps to support appropriate safeguards.
9) Children’s Privacy
Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children.
10) Changes to This Policy
We may update this policy from time to time. The “Last updated” date will reflect changes.
11) Contact
Questions? Contact us at contact@madame-agency.com. Business address: 32N Gould Street, 82801 Sheridan, Wyoming, United States.